THE ONLY TRUE 100% SATISFACTION GUARANTEE!
Since 1993 we have led the way with better service, lower prices and a 7 Year Warranty.
If within the first 60 days after your date of purchase, you do not love our Seasonal Affective Disorder lamps, we will “refund 100% of your original purchase price.”
We love our NorthStar 10,000™ light box, and we’re confident you will too. Why don’t the other companies have the same offer? Maybe they just don’t believe in their products as much as we do!
The Lumin At-Home UVC Sanitizer is not eligible for returns.
Note: Returns without prior authorization will not get a refund of the original purchase price. Shipping and handling fees not included. Return shipping costs are the responsibility of the customer.
7 Year Warranty
We will replace any defective parts that fail under normal indoor use. Our light therapy bulbs have a one year replacement guarantee.
*Bulbs have a 1-year replacement guarantee; Electrical Ballasts have a 5-year replacement guarantee
**The Lumin At-Home UVC Sanitizer includes a 2 year warranty.
***For damage or return issues, please contact our office at 1-800-880-6953 or by emailing firstname.lastname@example.org for a return authorization number. Place the light in it’s original package and return it to our office.